Ledger.com/Start®| Getting Started — Ledger Support™

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— 3 min read

What is Ledger.com/start?

Ledger.com/start is the official onboarding portal for anyone setting up a Ledger hardware wallet — such as a Ledger Nano S Plus, Ledger Nano X, or other Ledger devices. It’s designed by Ledger (the company behind these hardware wallets) to securely guide new and returning users through the entire setup process, from downloading the right software to initializing the device and managing crypto assets safely.

The purpose of this page is simple but critical: it gives you verified and secure instructions and downloads so you don’t fall victim to phishing sites, fake apps, or scam download links that try to masquerade as Ledger resources. Always make sure the URL in your browser’s address bar is https://www.ledger.com/start — never trust links from emails, social media messages, or search ads.

Why Ledger.com/start Matters

1. Security First

Crypto security starts with how you set up your wallet. Ledger hardware wallets keep your private keys offline in a secure chip — but that security only matters if you install the official software and follow recommended procedures. Ledger.com/start ensures you:

  • Download Ledger Live (official app) safely
  • Verify your device is genuine
  • Initialize it correctly
  • Generate and protect your recovery phrase
    This reduces your risk of falling for scams or installing tampered software.

2. Centralized Onboarding Hub

Instead of scattered guides, videos, or random blog posts, Ledger.com/start aggregates:

  • Official Ledger Live downloads for all major platforms (Windows, macOS, Linux, iOS, Android)
  • Step-by-step setup flow
  • Security best practices
  • Support and help links
    This gives both beginners and experienced users a single trusted starting point.

Step-by-Step What Happens at Ledger.com/start

Here’s a comprehensive walkthrough of what the onboarding involves once you visit the site:

1. Prepare Your Ledger Device

Before visiting the site:

  • Unbox your Ledger hardware wallet
  • Ensure the packaging looks intact and untampered
  • Have the included recovery sheet and a pen ready
    This prepares you for safe setup.

2. Download Ledger Live

Ledger Live is the official app that lets your computer or phone talk to the Ledger device. You’ll choose and download the version that matches your operating system. It’s the only app you should use to:

  • Install crypto apps on your Ledger
  • Add and manage accounts
  • View balances
  • Send and receive crypto
    Always download Ledger Live only from the links provided on Ledger.com/start.

3. Initialize the Ledger Device

Connect your Ledger using the USB cable (or Bluetooth for Nano X). The device will power on, and with Ledger Live open, you’ll:

  • Choose “Set up as new device”
  • Create a PIN (4-8 digits) — this secures local access
  • The device will generate a 24-word recovery phrase (seed) — this is the master backup for your wallet
    This seed is absolutely crucial: if your device is lost or damaged, this phrase is the only way to recover your funds. Never screenshot it, store it in a cloud note, or enter it into any website. Keep it offline and secure.

4. Confirm & Finish

After writing down the 24 words, the device will ask you to confirm some of them — this ensures you recorded them correctly. Once confirmed, your hardware wallet is fully initialized and ready.

What You Can Do After Setup

Once setup via Ledger.com/start is complete and Ledger Live is connected, you can:

  • Install apps for your chosen cryptocurrencies (like Bitcoin, Ethereum etc.)
  • Add accounts and view your balances
  • Send and receive crypto securely
  • Track your portfolio
  • Stake or swap assets (via third-party integrations shown in Ledger Live)
    Everything still keeps your private keys protected by the hardware device — they never leave it.

Essential Security Tips

  1. Always visit https://www.ledger.com/start manually — don’t click unsolicited links.
  2. Never enter your 24-word phrase online — even in Ledger Live or browser apps.
  3. Keep firmware and Ledger Live updated — updates patch vulnerabilities and add new support.
  4. Store your recovery phrase securely — ideally offline and with redundancy.

In Summary

Ledger.com/start is the secure, official launchpad for anyone using a Ledger hardware wallet. It keeps your onboarding safe, helps you install the correct software, and walks you through initializing your device correctly. By starting here, you significantly reduce your risk of scams or setup errors and can protect your digital assets with confidence.

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