Ledger.com/Start®| Getting Started — Ledger Support™
What is Ledger.com/start?
Ledger.com/start is the official onboarding and setup portal for Ledger hardware wallets — the secure physical devices used to store cryptocurrency private keys offline. This page acts as the trusted starting point for first-time users and experienced holders alike, guiding them step-by-step through setting up their device, downloading the correct software, and managing crypto securely.
Why Ledger.com/start Matters
Cryptocurrency security depends heavily on how safely you manage your private keys (the “passwords” that control access to your crypto). Ledger hardware wallets like the Ledger Nano X, Ledger Nano S Plus, or Ledger Stax keep these private keys offline (in what’s known as cold storage), which significantly reduces exposure to online attacks such as hacks, malware, and phishing.
The Ledger.com/start site ensures you:
- Always download authentic Ledger software (especially Ledger Live, the official app) and firmware.
- Avoid fake sites or downloads that could compromise your funds.
- Follow verified instructions for initializing your wallet.
- Get the proper guidance for securely storing your recovery phrase.
Phishing sites and malicious software are rampant in the crypto space, so Ledger emphasises that this official page is the only safe starting point for setup — don’t rely on random links or ads.
Core Components of the Setup Process
When you visit Ledger.com/start, you’ll be walked through several critical steps:
1. Choose Your Ledger Device
The first thing you do on the page is select your hardware wallet model (Nano X, Nano S Plus, Stax, etc.). Each device has a slightly different setup flow.
2. Download Ledger Live
Ledger Live is the official software application used to:
- Install cryptocurrency apps onto your Ledger device.
- View and manage balances and accounts.
- Send, receive, buy, sell, swap, and stake supported cryptocurrencies.
- Monitor portfolio performance.
You will download Ledger Live directly from the links on Ledger.com/start for your operating system — desktop (Windows, macOS, Linux) or mobile (Android, iOS).
3. Initialize Your Hardware Wallet
Once Ledger Live is installed:
- Connect your physical Ledger device via USB (or Bluetooth for Nano X).
- Turn it on and choose “set up as a new device” if this is the first time.
- Create a PIN code (typically 4–8 digits) to protect the device from physical access.
4. Secure Your Recovery Phrase
The device will generate a 24-word recovery phrase — this is the most important backup of your entire wallet. If you lose your device or it gets damaged, you restore the wallet only with this phrase.
Best practices include:
- Writing it down on the supplied card(s) — never store it digitally.
- Storing it physically in a secure place (ideally in two locations).
- Never sharing it with anyone.
5. Install Crypto Apps and Add Accounts
After initialization and recovery setup, Ledger Live lets you install apps for specific cryptocurrencies (e.g., Bitcoin, Ethereum, Solana). Each app enables the Ledger device to communicate securely with that blockchain.
Once apps are installed, you can add accounts and start sending or receiving crypto.
Safety & Best Practices
Ledger.com/start also includes security recommendations:
- Always download software from the official site.
- Never enter your recovery phrase into any website or app.
- Verify addresses on the hardware device before approving transactions.
- Keep firmware and Ledger Live updated.
In Summary
Ledger.com/start is your trusted, official setup gateway for Ledger hardware wallets. It ensures you install valid Ledger software, securely initialize your device, set up essential protections (PIN and recovery phrase), and begin managing your cryptocurrency safely. This portal helps you bridge the gap between the physical hardware device and the digital crypto world without exposing your private keys to unnecessary risks.